It is our endeavor to provide you with the best customer service possible hence we permit exchanges within 7-8 working days of receiving the return package. No return is accepted .However  exchanges will only be acceptable for the following reasons.

• 1) size mismatch
• 2) wrong product received
• 3) damaged product received

No other requests will be entertained aside from those mentioned below.

Note: Customised Product is not eligible for Return Or Exchange. 

Kindly inform us within 48 hours of receiving your order on hopovertalesdigital@gmail.com, else the goods will be considered sold and no further requests will be entertained.